1. these rules describe how the purchase contract between the company Nakatanenga 4x4-Equipment GmbH & Co. KG (referred to as "Seller") and the Buyer. The seller acts as an entrepreneur, i.e. professionally.

 2. only these rules apply. Other rules of the buyer only apply if the seller expressly agrees to them in advance.

 3. these rules apply to private individuals (consumers) and to companies (entrepreneurs). A consumer buys something for private use. An entrepreneur buys something for work or business.

 4. the contract is about the purchase of goods sold by the seller.

 5. the customer can place an order on the seller's website. The minimum order value is 10 euros. After placing the order, the customer receives a confirmation with all the data. This is not yet a contract. The contract is concluded when the seller sends a confirmation or a dispatch message within two days. If no message is sent, the customer is no longer bound by the order.

 6. the contract and the terms and conditions are sent to the customer by e-mail. Customers with a customer account can also view their orders there later.

 7. the contract is concluded in German. German law applies.

 8. all prices are inclusive of VAT.

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 § 2 Procedure of the purchase and shipping costs

 1. the customer pays the shipping costs. The exact costs are listed in a table on the website.

 2. after the contract, the customer must pay immediately. There are various payment options.

 3. the customer must pay any costs arising from unaccepted cash on delivery consignments or returned direct debits.

 4. the seller can withdraw from the contract if he does not receive the goods. The customer will be informed immediately and any money already paid will be returned. In this case, the seller can offer similar goods.

 5. if the customer is an entrepreneur, he must inspect the goods immediately upon receipt and report any defects. If he does not report the defects, the goods are deemed to be in order.

  6. defects discovered later must also be reported quickly, otherwise the goods are also deemed to be in order.

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 1. the statutory provisions shall apply in the event of defects. No rights are restricted for consumers.

 2. for entrepreneurs, the warranty for new items is one year. Consumers have a two-year guarantee.

 3. there is no guarantee for used items if the customer is an entrepreneur.

 4. the seller is not liable for minor defects.

 5 There are exceptions: The seller is liable for intent, gross negligence, injury to body or health or for breaches of important obligations.

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  § 4 Ownership and risk

 1. the goods belong to the seller until the customer has paid for everything.

 2. in the case of entrepreneurs, the risk is transferred to the transport service upon handover. In the case of consumers, only when the goods are handed over.

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  § 5 Default of payment

  1. entrepreneurs shall be in default if they fail to pay 30 days after the due date.

 2. consumers are also in default if they are informed of this in the invoice.

 3. the seller may charge a reminder fee of 2.50 euros per reminder. The customer can prove that no or lower damages have been incurred.

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  § 6 Final provisions

1. German law shall apply, not the UN Convention on Contracts for the International Sale of Goods.

 2. the place of jurisdiction for disputes is the seller's registered office if both parties are merchants.

 3. if one rule is invalid, the other rules shall continue to apply.

 4. the seller does not participate in dispute resolution proceedings at consumer arbitration boards.

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 Privacy policy in simple language

You do not have to provide it and there are no disadvantages if you do not do so - unless this is specifically mentioned in certain processes. Personal data is information that can be used to identify you directly or indirectly.

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 Server log files

 You can use our website without providing any personal details. However, when you visit the website, data such as the page accessed, time, IP address and other technical details are automatically stored. This serves to make our website better and trouble-free.

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 How to contact us

 If you contact us, we will only store your data to answer your enquiry. We will then delete the data unless you consent to its further use. Responsible and data protection officer:

 - Nakatanenga 4x4-Equipment GmbH & Co. KG

 Ludwig-Erhard-Ring 30, 92348 Berg b.Neumarkt

 Phone: 09181 466 644, E-mail: datenschutz@nakatanenga.de

 Data protection officer:

 SiDIT GmbH, Delphine Lambert

 Phone: 0931-780 87 70, e-mail: info@sidit.de

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 Contact form

 If you use our contact form, we store the data you provide (name, e-mail, message) in order to process your enquiry. We will then delete it if no further use has been agreed.

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 Address verification with Google Maps API

 Our website checks address details with Google to avoid errors. Google stores the data, but only for a short time (maximum 30 days). Data may also be transferred to the USA. Google adheres to European data protection standards.

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 Job applications

 If you apply to us by e-mail, we will save your data for the application process. This data will be deleted after six months at the latest, unless you agree to it being stored for longer.

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 Customer account

 When you create a customer account, we store your data to make your purchase easier. You can revoke your consent at any time and have the account deleted.

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 Purchase orders

 We only store the necessary data for orders. This data is passed on to shipping companies and payment service providers, for example. We adhere strictly to the data protection laws.

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 Our newsletter

 With your consent, we will send you our newsletter. You can revoke this consent at any time. We use the CleverReach service, which collects anonymised usage data in order to improve the newsletter.

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 Payment service provider

 We offer payments via PayPal and similar providers. These providers store and process the data in order to complete the payment process. PayPal may carry out a credit check for certain payment methods (e.g. credit card).

 If you pay using the "purchase on account" payment method, your payment data will first be forwarded to PayPal. From there, the data is transmitted to Ratepay GmbH (Franklinstraße 28-29, 10587 Berlin) in order to process the payment. This processing takes place in order to fulfil the contract with you (Art. 6 para. 1 lit. b GDPR). Ratepay may carry out a credit check to ensure that you are solvent. This is done on the basis of information from databases. The credit check protects Ratepay against payment defaults (Art. 6 para. 1 lit. f GDPR). You can find more information on data protection at Ratepay here and on the credit agencies used here. Information on data processing at PayPal can be found in the PayPal privacy policy.

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 Cookies

 Our website uses cookies. Cookies are small text files that are stored on your computer when you visit our site. They help to recognise your browser when you visit the site again.

 Control over cookies:

 - You can set your browser to accept cookies.

 - You can also delete cookies at any time. Please note, however, that some functions of the website may not work properly if cookies are deactivated.

Here you will find instructions on how to manage cookies for various browsers:

 - Chrome

 - Microsoft Edge

 - Firefox

 - Safari

 Technically necessary cookies:

 We only use cookies that are necessary for the operation of the website. They ensure that our website remains user-friendly and secure (Art. 6 para. 1 lit. f GDPR). You can object to the use of your data at any time.

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 Cookie Consent Manager

 We use a Shopware tool on our website to manage your consent to cookies. This tool helps us to document your consent and comply with legal requirements (Art. 6 para. 1 lit. c GDPR).

 Further information can be found in Shopware's privacy policy.

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 Google Analytics 4

 We use Google Analytics to understand how our website is used and to improve our offering. Pseudonymised data such as your IP address or pages visited are recorded. Processing only takes place with your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. You can find more information about Google Analytics and data protection here. Google Tag Manager We use Google Tag Manager to control various tracking services on our website. The Tag Manager itself does not store any personal data. However, it can pass on data to other services, such as Google Analytics. The legal basis is our legitimate interest in improving the website (Art. 6 para. 1 lit. f GDPR). Further information can be found in the Google Tag Manager usage guidelines.

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 Google Fonts

 We use fonts from Google Fonts to make our website appealing. These are loaded from Google servers. Your IP address is transmitted in the process. The legal basis is our legitimate interest in an appealing web design (Art. 6 para. 1 lit. f GDPR). You can find more information about Google Fonts here and in the Google privacy policy.

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 Google Maps

 Our website uses Google Maps to show you an interactive map. Data such as your IP address and location information may be transmitted to Google. The legal basis is your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time. You can find more information on data processing by Google Maps in the Google privacy policy.

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 Data transfer to third parties

 We only pass on your data if this is necessary, e.g. to payment services or shipping companies. The legal basis is either the fulfilment of a contract (Art. 6 para. 1 lit. b GDPR) or our legitimate interest in correctly executing an order (Art. 6 para. 1 lit. f GDPR).

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 Your rights

 You have the right

 - to information about your data,

 - to correction of incorrect data,

 - to the erasure of your data,

 - to restriction of processing,

 - to data portability,

 - and to withdraw your consent.

 Please contact us at:  info@nakatanenga.de .

 If you wish to lodge a complaint, you can contact the data protection authority.

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 Right of cancellation for consumers

 You can cancel the contract within 14 days if you are a consumer. Consumers are private individuals who buy something for private purposes and not for their profession or business.

 

 Your right of cancellation

 You have the right to cancel this contract within 14 days without giving any reason. The cancellation period begins as soon as you or a person designated by you (not the delivery service) have received the goods.

 To exercise your right of cancellation, please inform us:

 Nakatanenga 4x4-Equipment GmbH & Co. KG

 Ludwig-Erhard-Ring 30 92348 Berg near Neumarkt i.d.OPf.

 Phone: +49 (0)9181 466 644

 Fax: +49 (0)9181 407 760

 E-mail: info@nakatanenga.de

 Send us a clear message (e.g. by post, fax or e-mail) that you wish to cancel the contract. You can use our sample cancellation form - but this is not obligatory. It is sufficient if you send us your message before the 14 days have expired.

 

 Consequences of cancellation

 If you cancel the contract, we will refund all amounts received, including the standard delivery costs, within 14 days. We will use the same means of payment that you used, unless we agree otherwise. No fees will be charged. We may withhold the refund until we receive the goods or you prove to us that you have sent them back - whichever happens first.

 Returning the goods: You must return the goods to us within 14 days of your cancellation. You bear the cost of returning the goods. For goods that cannot be returned normally by post, the costs are a maximum of 80 euros. Loss of value of the goods: If the goods lose value due to improper use, you are only liable if this loss is due to unnecessary handling.

 

 The right of cancellation does not apply to Goods that have been specially made for you or customised to your wishes.

 Sealed goods that cannot be taken back for reasons of hygiene or health if the seal has been removed.

 Audio, video or software products in sealed packaging if the seal has been broken.

 

 Sample cancellation form

 (If you wish to cancel the contract, you can use this form and send it to us).

  An:

Nakatanenga 4x4-Equipment GmbH & Co. KG

Ludwig-Erhard-Ring 30

92348 Berg bei Neumarkt i.d.OPf.

Telefax: +49 (0)9181 407 760

E-Mail: info@nakatanenga.de

  

I hereby cancel the contract for:

 Purchase of the following product(s): [Please insert] 

 

 Ordered on / Received on: [insert date] 

 

 Name and address of the buyer: [Please insert] 

 

 Signature: (only for notification on paper)

 

 

 Stand: 02.01.2025