The following texts are for information purposes only and are not legally binding!
Terms and conditions
§ 1 Scope, content and conclusion of the contract
1. These rules describe how the purchase contract between Nakatanenga 4x4 Equipment GmbH & Co. KG, called the “Seller”, and the buyer works. The Seller acts as an entrepreneur, i.e. professionally.
2. Only these rules apply. Other rules of the buyer only apply if the Seller expressly agrees to them in advance.
3. These rules apply to private individuals (consumers) and to companies (entrepreneurs). A consumer buys something for private use. An entrepreneur buys something for work or business.
4. The contract is about the purchase of goods sold by the Seller.
5. The customer can place an order on the Seller’s website. The minimum order value is 10 euros. After placing the order, the customer receives a confirmation with all the data. This is not yet a contract. The contract is concluded when the Seller sends a confirmation or a shipping notification within two days. If no message is sent, the customer is no longer bound by the order.
6. The contract and the terms and conditions are sent to the customer by email. Customers with a customer account can also view their orders there later.
7. The contract is concluded in German. German law applies.
8. All prices include VAT.
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§ 2 Procedure of the purchase and shipping costs
1. The customer pays the shipping costs. The exact costs are listed in a table on the website.
2. After the contract has been concluded, the customer must pay immediately. There are various payment options.
3. The customer must pay any costs arising from unaccepted cash on delivery shipments or returned direct debits.
4. The Seller can withdraw from the contract if the Seller does not receive the goods. The customer will be informed immediately and any money already paid will be returned. In this case, the Seller can offer similar goods.
5. If the customer is an entrepreneur, the customer must inspect the goods immediately upon receipt and report any defects. If the customer does not report the defects, the goods are deemed to be in order.
6. Defects discovered later must also be reported quickly, otherwise the goods are also deemed to be in order.
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§ 3 Statutory warranty and liability
1. In the event of defects, the statutory rules apply. No rights are restricted for consumers.
2. For entrepreneurs, the statutory warranty period for new items is one year. Consumers have a two-year statutory warranty period.
3. For used items, there is no statutory warranty if the customer is an entrepreneur.
4. The Seller is not liable for minor faults.
5. There are exceptions: The Seller is liable for intent, gross negligence, injury to body or health or for breaches of important obligations.
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§ 4 Ownership and risk
1. The goods belong to the Seller until the customer has paid for everything.
2. In the case of entrepreneurs, the risk is transferred when the goods are handed over to the transport service. In the case of consumers, the risk is transferred only when the goods are handed over to the consumer.
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§ 5 Default of payment
1. Entrepreneurs are in default if they fail to pay 30 days after the due date.
2. Consumers are also in default if they are informed of this in the invoice.
3. The Seller may charge a reminder fee of 2.50 euros per reminder. The customer can prove that no damage or only lower damage has occurred.
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§ 6 Final provisions
1. German law applies, not the UN Convention on Contracts for the International Sale of Goods.
2. The place of jurisdiction for disputes is the Seller’s registered office if both parties are merchants.
3. If one rule is invalid, the other rules shall continue to apply.
4. The Seller does not participate in dispute resolution proceedings at consumer arbitration boards.
Status: 19.06.2026
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Privacy policy in simple language
General information
Your personal data is voluntary. You do not have to provide it and there are no disadvantages if you do not do so – unless this is specifically mentioned in certain processes. Personal data is information that can be used to identify you directly or indirectly.
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Server log files
You can use our website without providing any personal details. However, when you visit the website, data such as the page accessed, time, IP address and other technical details are automatically stored. This helps us to make our website better and trouble-free.
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How to contact us
If you contact us, we will only store your data to answer your enquiry. We will then delete the data unless you consent to its further use.
Controller:
Nakatanenga 4x4 Equipment GmbH & Co. KG
Ludwig-Erhard-Ring 30
92348 Berg bei Neumarkt i.d.OPf.
92348 Berg bei Neumarkt i.d.OPf.
You can contact our data protection officers directly at:
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Contact form
If you use our contact form, we store the data you provide (name, email, message) in order to process your enquiry. We will then delete it if no further use has been agreed.
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Address verification with Google Maps API
Our website checks address details with Google to avoid errors. Google stores the data, but only for a short time (maximum 30 days). Data may also be transferred to the USA. Google adheres to European data protection standards.
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Job applications
If you apply to us by email, we will save your data for the application process. This data will be deleted after six months at the latest, unless you agree to it being stored for longer.
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Customer account
When you create a customer account, we store your data to make your purchase easier. You can revoke your consent at any time and have the account deleted.
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Purchase orders
We only store the necessary data for orders. This data is passed on to shipping companies and payment service providers, for example. We adhere strictly to data protection laws.
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Our newsletter
With your consent, we will send you our newsletter. You can revoke this consent at any time. We use the CleverReach service, which collects anonymised usage data in order to improve the newsletter.
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Payment service provider
We offer payments via PayPal and similar providers. These providers store and process the data in order to complete the payment process. PayPal may carry out a credit check for certain payment methods, for example credit card payments.
Purchase on account via PayPal
If you pay using the “purchase on account” payment method, your payment data will first be forwarded to PayPal. From there, the data is transmitted to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin, in order to process the payment. This processing takes place in order to fulfil the contract with you (Art. 6 para. 1 lit. b GDPR).
Ratepay may carry out a credit check to ensure that you are solvent. This is done on the basis of information from databases. The credit check protects Ratepay against payment defaults (Art. 6 para. 1 lit. f GDPR).
More information on data protection at Ratepay can be found in the Ratepay privacy information and in the list of credit agencies used by Ratepay.
Information on data processing at PayPal can be found in the PayPal privacy policy.
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Cookies
Our website uses cookies. Cookies are small text files that are stored on your computer when you visit our site. They help to recognise your browser when you visit the site again.
Control over cookies:
- You can set your browser to accept cookies.
- You can also delete cookies at any time.
Please note, however, that some functions of the website may not work properly if cookies are deactivated.
Here you will find instructions on how to manage cookies for various browsers:
- Chrome
- Microsoft Edge
- Firefox
- Safari
Technically necessary cookies:
We only use cookies that are necessary for the operation of the website. They ensure that our website remains user-friendly and secure (Art. 6 para. 1 lit. f GDPR).
You can object to the use of your data at any time.
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Cookie Consent Manager
We use a Shopware tool on our website to manage your consent to cookies. This tool helps us to document your consent and comply with legal requirements (Art. 6 para. 1 lit. c GDPR).
Further information can be found in the Shopware privacy policy.
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Google Analytics 4
We use Google Analytics to understand how our website is used and to improve our offering. Pseudonymised data such as your IP address or pages visited are recorded.
Processing only takes place with your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time.
More information about Google Analytics and data protection can be found in Google’s information on data use on partner websites and in the Google privacy policy.
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Google Tag Manager
We use Google Tag Manager to control various tracking services on our website. The Tag Manager itself does not store any personal data. However, it can pass on data to other services, such as Google Analytics.
The legal basis is our legitimate interest in improving the website (Art. 6 para. 1 lit. f GDPR).
Further information can be found in the Google Tag Manager use policy.
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Use of Microsoft Clarity
We use the “Microsoft Clarity” analytics tool on our website. It is provided by Microsoft Ireland Operations Limited (Dublin, Ireland), a company belonging to Microsoft Corporation (USA).
This tool helps us to better adapt our website to the needs of users, to improve it and to analyse it. To do this, Clarity randomly records visitors’ movements on the site. For example, it shows how the mouse is moved, how people scroll, how long someone stays on the page and where they click (so-called heat map).
Cookies or similar technologies are used for this purpose. The following data may be collected:
- Your IP address,
- the time of your visit,
- which pages you visit and how you navigate through them,
- information about your device, for example device type, screen size or operating system,
- information about your browser, for example version or language,
- your location and how long you view content.
Clarity uses this data to create a profile with an anonymous identifier (pseudonym). This means that the data is not used to identify you as a person and is not linked to other personal data about you. Microsoft may also not sell this data to third parties.
Some of the data may be sent to the USA. For the USA, there is a regulation from the EU Commission (Trans-Atlantic Data Privacy Framework, TADPF), which ensures that your data is protected. Microsoft has undertaken to comply with these rules.
We only use cookies and similar technologies with your consent. This is based on § 25 para. 1 TDDDG and Art. 6 para. 1 lit. a GDPR. Your personal data will also only be processed with your consent. You can revoke your consent at any time. Until revocation, the use of the data remains lawful.
Details on the cookies used and their duration can be found here:
More information on data protection at Microsoft Clarity:
General information on data protection at Microsoft can be found here:
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Google Fonts
We use fonts from Google Fonts to make our website appealing. These are loaded from Google servers. Your IP address is transmitted in the process.
The legal basis is our legitimate interest in an appealing web design (Art. 6 para. 1 lit. f GDPR).
More information about Google Fonts can be found in the Google Fonts privacy information and in the Google privacy policy.
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Google Maps
Our website uses Google Maps to show you an interactive map. Data such as your IP address and location information may be transmitted to Google.
The legal basis is your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent at any time.
More information on data processing by Google Maps can be found in the Google Maps Platform terms and in the Google privacy policy.
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Data transfer to third parties
We only pass on your data if this is necessary, for example to payment services or shipping companies.
The legal basis is either the fulfilment of a contract (Art. 6 para. 1 lit. b GDPR) or our legitimate interest in correctly executing an order (Art. 6 para. 1 lit. f GDPR).
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Your rights
You have the right
- to information about your data,
- to correction of incorrect data,
- to the erasure of your data,
- to restriction of processing,
- to data portability,
- and to withdraw your consent.
Please contact us at: info@nakatanenga.de
If you wish to lodge a complaint, you can contact the data protection authority.
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Right of withdrawal for consumers
You can withdraw from the contract within 14 days if you are a consumer. Consumers are private individuals who buy something for private purposes and not for their profession or business.
Your right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period begins:
- if you ordered one or more goods in one order and they are delivered together: when you or a person named by you (not the delivery service) has received the goods.
- if you ordered several goods in one order and they are delivered separately: when you or a person named by you (not the delivery service) has received the last item.
- if goods are delivered in several partial deliveries or pieces: when you or a person named by you (not the delivery service) has received the last partial delivery or the last piece.
To exercise your right of withdrawal, please inform us:
Nakatanenga 4x4 Equipment GmbH & Co. KG
Ludwig-Erhard-Ring 30
92348 Berg bei Neumarkt i.d.OPf.
Germany
Phone: +49 (0)9181 466 644
Fax: +49 (0)9181 407 760
Email: info@nakatanenga.de
Ludwig-Erhard-Ring 30
92348 Berg bei Neumarkt i.d.OPf.
Germany
Phone: +49 (0)9181 466 644
Fax: +49 (0)9181 407 760
Email: info@nakatanenga.de
Send us a clear message, for example by post, fax or email, that you wish to withdraw from the contract. You can use our model withdrawal form, but this is not obligatory. The model withdrawal form is available as a PDF here online.
You can also exercise your right of withdrawal online by clicking the “Vertrag widerrufen” button in the footer of our website www.nakatanenga.de. If you use this function, we will immediately send you a confirmation, for example by email. This confirmation contains the content of your withdrawal declaration as well as the date and time of receipt.
It is sufficient if you send us your message before the 14 days have expired.
Consequences of withdrawal
If you withdraw from the contract, we will refund all amounts received, including the standard delivery costs, within 14 days. We do not refund additional costs for a more expensive delivery method than our cheapest standard delivery. We will use the same means of payment that you used, unless we agree otherwise. No fees will be charged.
We may withhold the refund until we have received the goods or until you prove to us that you have sent them back, whichever happens first.
Returning the goods:
You must return or hand over the goods to us immediately and no later than within 14 days after your withdrawal. The deadline is met if you send the goods before the 14 days have expired. You bear the cost of returning the goods. For goods that cannot be returned normally by parcel, the costs are estimated at a maximum of approximately EUR 120.
You must return or hand over the goods to us immediately and no later than within 14 days after your withdrawal. The deadline is met if you send the goods before the 14 days have expired. You bear the cost of returning the goods. For goods that cannot be returned normally by parcel, the costs are estimated at a maximum of approximately EUR 120.
Loss of value of the goods:
If the goods lose value, you only have to pay for this loss if it was caused by handling the goods in a way that was not necessary to check their condition, features and function.
If the goods lose value, you only have to pay for this loss if it was caused by handling the goods in a way that was not necessary to check their condition, features and function.
No right of withdrawal or early expiry for certain goods
The right of withdrawal does not apply to:
- Goods that have been specially made for you or customised to your wishes.
- Goods that can spoil quickly or whose expiry date would be exceeded quickly.
- Newspapers, periodicals or magazines. This does not apply to subscription contracts.
The right of withdrawal expires early for:
- Sealed goods that cannot be returned for reasons of hygiene or health protection if the seal has been removed after delivery.
- Goods that, after delivery, have been inseparably mixed with other goods due to their nature.
- Audio, video or software products in sealed packaging if the seal has been opened after delivery.
Model withdrawal form
The model withdrawal form is available as a PDF here online and can be used for withdrawal. Use of the model withdrawal form is not mandatory.
To:
Nakatanenga 4x4 Equipment GmbH & Co. KG
Ludwig-Erhard-Ring 30
92348 Berg bei Neumarkt i.d.OPf.
Germany
Fax: +49 (0)9181 407 760
Email: info@nakatanenga.de
Ludwig-Erhard-Ring 30
92348 Berg bei Neumarkt i.d.OPf.
Germany
Fax: +49 (0)9181 407 760
Email: info@nakatanenga.de
I hereby withdraw from the contract for:
Purchase of the following product(s):
Ordered on / received on:
Name and address of the buyer:
Signature:
(only for notification on paper)
Date:
last update: 19.06.2026
