Cancellation policy

Pursuant to the advice on cancellation rights set forth below, you will only have a right of cancellation if you are a consumer. Pursuant to sec. 13 of the German Civil Code [German acronym: BGB], a "consumer" is any natural person entering into transactions for purposes which are not predominantly connected either to their trade or independent professional occupation. 


Right of cancellation 
 
You have the right to cancel this contract within fourteen days' time without the need to furnish reasons.
 
The cancellation period is fourteen days from the date on which you or a third party appointed by you who is not the forwarder of the goods took possession of those goods and, in the case of contracts for multiple goods, which you ordered in the course of a unitary order and which were separately delivered, where you or a third part appointed by you who is not the forwarder of the goods took possession of the last items of goods.
 
In order to exercise your right of cancellation, you must inform us at

Nakatanenga 4x4-Equipment
Inhaber Peter Hochsieder e.K.
Ludwig-Erhard-Ring 30
92348 Berg bei Neumarkt i.d.OPf.
Germany
Telephone: +49 9181 466 644
Telefax: +49 9181 407 760
Email-address: info@nakatanenga.de
 
of your decision to cancel this contract by means of an unambiguous declaration (for example by means of a letter dispatched by post, facsimile or e-mail). For this purpose, you may use the attached sample cancellation form, but this is not mandatory.
 
For purposes of complying with the cancellation deadline, it will suffice if you forward your notification that you are exercising your right of cancellation prior to the expiry of the cancellation period.
 
Consequences of cancellation 
 
If you cancel this contract, we shall refund to you all payments we have received from you, including the delivery charges (with the exception of additional costs resulting from the fact that you have selected a different type of delivery than the cheapest standard delivery option offered by us), without delay, but in any event no later than fourteen days from the date on which we receive your communication regarding your cancellation of this contract. For such refund, we shall use the same method of payment which you used in the original transaction, except where we have expressly agreed otherwise with you; no fees will be charged to you in any case as a result of the refund. We may refuse to provide the refund until such time as we have received the return of the goods or you have furnished us evidence that you have dispatched the goods back to us, whichever is the earlier.
 
You must return or hand over the goods without delay, and in any event no later than within fourteen days from the date on which you notify us regarding your cancellation of this contract, to
 
Nakatanenga 4x4-Equipment
Inh. Peter Hochsieder e.K.
Ludwig-Erhard-Ring 30
Berg b. Neumarkt i.d. OPf.
Germany

You will be deemed to meet this deadline if you dispatch the goods prior to the expiry of the fourteen-day period.
 
You will bear the direct costs of returning the goods, where the goods in question are such that, based on their characteristics, they are not capable of being returned by normal post, these costs shall total a maximum of EUR 80.
 
You will only be held responsible for any possible loss in value of the goods where such loss in value is the result of any handling of the goods which was not necessary to verify their qualities, characteristics, and functionality.
 
The right of cancellation does not apply in respect of the following contracts:
 
1. Contracts for the supply of goods that are not pre-processed and whose production process involved individual selections made or instructions given by the consumer or which are clearly customized to the personal requirements of the consumer,
 
2. Contracts for the supply of sealed goods which are not suitable for return due to the need to protect public health or hygiene, where the seal has been removed following delivery,
 
3. Contracts for the supply of audio or video recordings or computer software in sealed packaging, where the seal has been removed after delivery.
 
Date of publication: January 22th, 2017
 
 
 
Model withdrawal form
 
(If you wish to cancel the contract, then please fill in this form and return it to us.)
 
 
To
 
Nakatanenga 4x4-Equipment
Inhaber Peter Hochsieder e.K.
Ludwig-Erhard-Ring 30
92348 Berg bei Neumarkt i.d.OPf.
Germany
 
Email address: info@nakatanenga.de

 

I/We (*) hereby cancel the contract I/we (*) entered into for the purchase of the following goods (*) /
the provision of the following services (*)
  
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Ordered on (*)/received on (*)
 
_______________________________________________________________________________________________
 
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Name of consumer(s)
 
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Address of consumer(s)
 
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Signature of consumer(s)
 
_______________________________________________________________________________________________
 
 
Date
 
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(*) Please strike through what does not apply. 

 
 
Download Model withdrawal form as PDF